The booking and purchase contract of the tour.
This service sales contract is signed by
GetwetTour Tourism Travel Agency Tra. Ltd Com. (Hereinafter referred to as
GetwetTour.).And the participant with the following name and address
(hereinafter referred to as the Client), www.getwettour.com (hereinafter
referred to as the Website.) If the service fee for the service has been paid in
advance by GetwetTour, the service date will be accepted and effective by the
parties.
- General issues and features of the
service
- In accordance with this agreement between
GetwetTour and the Customer, GetwetTour offers the services specified in the
tour details on www.getwettour.com (hereinafter referred to as the Website)
in relation to the specified touristic trip. The customer agrees, declares
and undertakes to fulfill the obligations specified in this contract.
- The main points of the service provided by
GetwetTour in the detailed tour program are the departure time, return time
and date of the tour and the services specified in the tour description on
the site. Services included and not included in the tour program fee are
specified in the tour details on the site.
- The detailed tour program is an integral part of
this contract and the Customer agrees to this by signing this contract for
the sale of services.
- GetwetTour may change the order and time of the
visiting places if deemed necessary before or during the tour, provided that
it falls under the category specified in the tour program on the
website.
2.Reservation and payment conditions:
- Bookings and sales become reality after reading
this contract and detailed tour programs offered by GetwetTour to the
Customer, payment and approval of GetwetTour official.
- A customer who has booked on behalf of more than
one person or group is responsible for fully reporting the terms of the
contract, detailed tour schedules, other persons with whom he has booked a
room, and obtaining their approval. It is generally accepted that they
know the responsibilities and obligations of others. The customer is
responsible for disputes arising out of these shortcomings of others,
GetwetTour is not responsible in any way.
- Terms, amounts, payment methods are specified in
each detailed tour Schedule
- When payments are requested in Turkish Lira (TL
-₺), not in foreign currency, the CBRT rate on the current day is taken as
the basis.
- Expenses such as bank costs, deductions from the
service provider, which do not occur in the same way as the amount of tour
payment that the customer will cover at the time of payment, belong to the
customer. The amount payable to getwettour is indicated on the
site.
- GetwetTour is obliged to have compulsory travel
insurance for customer accommodation tours. Since there is no insurance
obligation for tours whose duration does not exceed 24 hours, the insurance
applies only to residential tours. The conditions specified in this
insurance policy apply. If the customer does not consider the
conditions of the mandatory travel insurance policy sufficient, they can
individually purchase new insurance. But they cannot claim the
cancellation or refund of the insurance provided by GetwetTour.
3. Mandatory changes and cancellation of the tour in
connection with them
- Cancellation of planned concerts and events for
these reasons. Travel is not responsible, but getwettour is responsible
for its obligations. GetwetTour assumes no material or moral
responsibility. GetwetTour may change or cancel the tour for these
reasons.3.2 unlike agreements between GetwetTour and all types of vehicles,
GetwetTour is not responsible for the delays, failures, accidents, personal
defects of its drivers, and GetwetTour is not responsible for material or
moral reasons. GetwetTour is not responsible for any changes, delays or
cancellations that may occur during the flight. The customer agrees and
undertakes that any changes and agreements may be made by the
airline.
4. Getwettour and customer cancellation
conditions
- GetwetTour does not apply any interest for late
payments if the customer does not make the payment, if the customer does not
have to delay payments. However, unless otherwise specified in the
detailed tour schedule, the customer must pay no later than 1 day before the
tour departure date. Otherwise, GetwetTour reserves the right to
unilaterally terminate this Agreement and refund all payments except
flights, hotels, event and concert tickets.
- When GetwetTour deems it necessary, without the
customer's permission, the only type of customer, provided that we are
notified from the departure date;1 day for daily tours, sightseeing tours
for 1 day early 1 day for domestic tours, overseas tours may cancel 15 days
prior. In case of such cancellation, GetwetTour is obliged to refund
the commission paid to the customer. However, the customer cannot claim
compensation in connection with the cancellation of the
reservation. GetwetTour cannot be held responsible for damage caused by
upgrades or Miles used by customers on aircraft and hotels.
- If for any reason he cancels the Tour 2 days
before the City Tours, 2 days before the domestic tours and 20 days before
the international tours, the entire amount he paid will be
refunded. The account or credit card paid by GetwetTour will be
refunded within 20 days from the date of the cancellation notice.
- For cancellations made by the customer,
regardless of the reason after these dates, the customer undertakes to pay
the remainder of the tour fee and the payment made so far is not
refundable. If it replaces another customer at this time, the entire
amount paid will be refunded. The account or credit card paid by
GetwetTour will be refunded within 30 days of the cancellation
notice.
- The customer can transfer the purchased tour 3
days before the city tours, 20 days before the domestic tours and 30 days
before the international tours. GetwetTour makes every effort to extend
this period for the benefit of the customer. Along with the receiving
party, the receiving party is responsible for the balance, and the
transferring party is responsible for the costs that may arise from the
transfer. Even if the buyer does not have a signature on this sales
agreement and forms, it is subject to the terms of this agreement.
- Refunds to customers are made in foreign
currency in favor of GetwetTour.
5. Getwettour and customer flaws
- GetwetTour, 1, 2, 3 and 4 of this agreement.
except for the reasons specified in its articles, it undertakes to refund
all money paid to the customer in the event of failure to comply with the
terms of this agreement.
- If the customer confirms that he cannot receive
any of the services specified in the tour, GetwetTour will refund the
customer for the relevant part of the tour. However, the customer loses
the right to refund or compensation if he cannot document his complaint
during the tour. Complaints or suggestions for improvement after the
tour do not require the right to return or compensation.
- Getwettour is not responsible for the customer's
late payments and the consequences that may result from the late and
incomplete delivery of documents. In this case, GetwetTour reserves the
right to cancel this Agreement and the customer's participation in the
tour.
- The customer guarantees that the information and
documents provided by GetwetTour are accurate and complete. GetwetTour
is based on this information and documents from travel agencies. The
customer is responsible for the inaccuracy or absence of these documents,
the loss, the Prohibition of going abroad for any reason by judicial or law
enforcement agencies, the arrest at the airport, the arrest and detention at
the airport or at the border. No refund or compensation can be
requested.
- The customer is responsible for being late to
the plane when the tour is late to the place of departure, for responding to
the reasons that arise during the tour, and for missing the tour due to
being late to the place of departure. In no event shall the customer
hold GetwetTour liable or claim compensation or compensation.
- GetwetTour is not responsible for the reasons a
customer leaves the tour due to personal problems or excuses and does not
want to stay at the hotel mentioned.
- Customer cannot hold GetwetTour responsible for
its own health problems. He is responsible for assessing the health and
fitness of the tour.
- The hotel is responsible for property damage and
damage caused by the customer to the places and vehicles served and cannot
in any way retain GetwetTour.
- Expenses not included in the tour price
specified in the detailed tour program belong to the customer and are
obliged to pay.
- The client is responsible for all valuable
documents and items that are with him or acquired during the
tour. GetwetTour is not responsible for its losses.
- Lap leaders must provide clear information on
the progress of the tour. The customer is responsible for problems
caused by not hearing, forgetting or deliberately following general
announcements made during the tour.
- The client agrees in advance to comply with the
rules of the tour and program, the rules of the country and place of
residence, and to respect all the rights of others on the
tour. Customer is liable to GetwetTour and other customers for any
problems or losses caused by non-compliance.
6.Dispute the provisions of this agreement are
governed by Turkish law.
In all disputes that may arise in connection with
this detailed tour schedule, getwettour records will be considered indisputable
evidence.
Manavgat courts and law enforcement agencies have the
authority to assess all disputes that may arise depending on the detailed tour
schedule.
GETWETTOUR (GETWETTOUR Tourism Travel Agency Tra LTD.
Com) GetwetTour reserves the right to change the terms.
If you have questions about these Terms and
Conditions, please send an e-mail to info@getwettour.com
