Frequently Asked Questions

Yes. All tours are covered by TURSAB mandatory travel insurance. Certified safety equipment is used throughout.

Yes. GetWetTour (JOKER GLOBAL TURIZM TIC. LTD. STI.) holds TURSAB A-Group Travel Agency license No: 18055. All operations are conducted within the framework of Turkish tourism legislation.

Yes, provided the specified age limits are met. Child-appropriate safety equipment (life jackets, helmets, etc.) is used on every tour and experienced guides accompany all participants.

You can cancel free of charge up to 24 hours before the tour. Since we do not take advance payment, no refund process is needed — just cancel your reservation.

If a tour is cancelled due to bad weather, you can reschedule for free or cancel entirely. No charge applies in either case.

We accept cash (TRY, EUR, USD) and credit/debit cards. All payments are made on the day of the tour at the activity site.

Yes. Prices shown on our website are per person and include hhotel transfer, insurance, and lunch (on applicable tours). There are no hidden fees.

No. GetWetTour never takes advance payment. You book for free and pay on the day of the tour at the activity site — cash or card.

You can fill in the online booking form on our website or contact us via WhatsApp. You will receive a confirmation within minutes.

Individuals, couples and groups are all welcome. For groups of 10 or more we offer special rates — contact us via WhatsApp.

Age limits vary by tour. Rafting requires a minimum age of 7, zipline 6. Participants under 18 require parental/guardian consent.

Yes. We provide free pick-up and drop-off at your hhotel for most hhotels in Antalya. This service is performed with our own vehicles at no extra cost.

Your approximate pick-up time is included in your booking confirmation. On the morning of your tour you can confirm the exact time via our WhatsApp line.

We can arrange a nearby meeting point. Please let us know when booking and we will coordinate the closest option for you.

Tour durations vary. Rafting takes approximately 5-6 hours, Zipline 3-4 hours, and combination packages a full day (around 8-9 hours). Check each tour page for details.

Yes. Professional photo and video services are optionally available on some tours. You may also bring your own camera or phone; however, a waterproof case is recommended for water activities.

Our standard tours require moderate fitness. Those with serious heart, respiratory, or knee conditions should consult a doctor first. Participation during pregnancy is not recommended.

Our certified guides speak Turkish, English, and Russian. For other languages we can arrange interpreter support upon request.